Privacy policy

Who is the controller

Global DV ("we") operates getbizview.com and the hosted demo at bi.getbizview.com. We are the controller of the personal data described in this policy for those services.

BizView installations operated by our customers are the responsibility of the organisation that contracts or operates them. That organisation decides which users exist, which roles they hold and what data their dashboards contain. We do not access that data unless the organisation asks us to for support.

What data we process on the site

• Technical connection data logged by our hosting provider: IP address, browser user agent, date and time, and the page requested, for security and availability.
• The theme and language you choose, stored in your browser's local storage and not sent to our servers.
• The details you give us when you write by email or WhatsApp: name, contact address and the content of your message.
• We do not use analytics, advertising, profiling or third-party tracking cookies on the site.
• The hosted demo may record the account created there and the queries you run inside the demo.

Google sign-in

When an installation enables "Sign in with Google", you can use your Google account. We request only the basic identity scopes ("openid", "email" and "profile"). We receive your name, your verified email address, your Google account identifier and, if the account has one, your profile picture.

We do not access Gmail, Drive, Calendar or any other Google account content. We use that data only to authenticate you, create or link your user and apply the role and dashboards the organisation has configured.

We do not sell or share that data for advertising, use it for profiling or use it to train artificial-intelligence models. No person reviews it except when needed to handle your request or to meet a legal obligation. This use complies with Google API Services User Data Policy, including its Limited Use requirements.

Why we use it and on what legal basis

We process the data for the purposes below. Where applicable law requires a legal basis, we rely on the one stated.

• Providing the site, the demo and Google sign-in: performance of the contract or of pre-contractual steps you request.
• Keeping the service secure, preventing abuse and diagnosing failures: our legitimate interest in protecting the service and its users.
• Answering your messages and sending information you request: consent or performance of the contract.
• Meeting legal, accounting or tax obligations: legal obligation.

How long we keep it

Accounts are kept while they are active and afterwards for as long as needed for legal obligations or claims. Technical logs are kept for the time needed for security and, unless an incident requires a longer period, for no more than ninety days. Contact messages are kept while needed to answer you. Demo accounts may be deleted periodically.

Who we share it with

We rely on hosting and network providers such as Vercel and Cloudflare, which process technical data to deliver the site. When you choose Google sign-in, Google acts as the identity provider. We may also disclose data to professional advisers or authorities where the law requires it.

We do not sell personal data. Some providers may process data outside your country; in that case we apply the safeguards required by applicable law, such as the European Commission's standard contractual clauses where relevant.

Cookies and local storage

• getbizview.com does not use cookies. The theme and language are stored in your browser's local storage.
• The BizView application uses a strictly necessary session cookie to keep you signed in. It is HttpOnly, Secure when the installation uses HTTPS and SameSite=Lax; it is not used for advertising or analytics.
• Installations may configure other cookies or integrations; in that case the policy of the organisation operating the installation applies.

Your rights

You can exercise the rights granted by applicable law by writing to [email protected]. If the data is in an installation operated by another organisation, contact that organisation; we will only process it if they ask us to for support.

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Ask us to erase your data when it is no longer needed.
• Ask us to restrict processing.
• Object to processing based on our legitimate interest.
• Receive your data in a portable format where applicable.
• Withdraw your consent at any time, without affecting earlier processing.
• Lodge a complaint with the data-protection authority in your country.

Security

We apply reasonable technical and organisational measures: encryption in transit, Argon2id password hashing, server-side sessions, role-based access control, optional two-step verification and an audit trail. No system is infallible; if we detect an incident affecting you, we will notify you as required by law.

Children

The site and BizView are not directed to children under 16 and we do not knowingly collect their data. If you believe a child has given us data, write to us and we will delete it.

Changes to this policy

We may update this policy to reflect changes in the service or the law. We will publish the current version on this page with its update date and, if the change is significant, announce it on the site.